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Policies

Cancellation & Refunds

  • ✅ Full refund if cancelled 48 hrs+ before departure; 50% refund if 24–48 hrs.
  • ❌ Less than 24 hrs: non-refundable.
  • 💳 Refunds issued within 15 days after claim verification, to original account.
  • ⚠️ No refund in case of force majeure.
  • 🚌 If bus breaks down, passengers will be shifted to first available bus, including non-company bus, at company expense.
  • 🔄 If bus breaks down before departure: full refund or free rebooking.
  • 🚫 Passengers disembarking during journey by choice are not entitled to refund.

Ticket Transfer

  • ⏰ Not allowed within 5 hrs of departure.
  • 🎟️ Tickets are transferable only once.

Travel Rules

  • 👶 Children 4+ yrs require ticket; under 4 yrs: no seat.
  • 🛄 30 kg luggage free; excess charged Rs. 30/kg.
  • ⚠️ Company not liable for lost items or accidents.

Other T&C

  • ❌ Discounted tickets are non-refundable and non-adjustable.
  • 💻 Bookme.pk tickets refunded via Bookme.pk only.
  • 🤝 QConnect not responsible for third-party disputes.
  • 🛫 QConnect not liable for missed appointments, flights, or connections.
  • ⏳ Travel timings are approximate and may vary.
  • 🚫 Transferred seats will not be refunded or rescheduled.