Policies

Cancellation & Refunds:

• Full refund if cancelled 48 hrs+ before departure: 50% refund if 24-48 hrs.
• Less than 24 hrs: non-refundable.
• Refunds issued within 15 days after claim verification, to original account.
• No refund in case of force majeure.
• If bus breaks down, passengers will be shifted to first available bus, including non-company bus, at company expense.
• If bus breaks down before departure: Full refund or free rebooking.
• Passengers disembarking during the journey by their own choice are not entitled to refund.

Ticket Transfer:

• Not allowed within 5 hrs of departure.
• Tickets are transferable only once.

Travel Rules:

• Children 4+ yrs require ticket; under 4 yrs: no seat.
• 30/kg luggage free, excess Rs. 30/kg.
• Company not liable for lost items or accidents.

Other T&C:

• Discounted tickets are non-refundable and non-adjustable.
• Bookme.pk tickets refunded via Bookme.pk only.
• QConnect not responsible for third-party disputes.
• Q Connect not liable for missed appointments, flights, or connections.
• Travel timings are approximate and may vary.
• Transferred Seat will not be refunded or rescheduled.